1. Our Commitment
First National Fire System Ltd. is committed to providing an accessible experience for all users, including persons with disabilities, in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation (O. Reg. 191/11).
2. Conformance Standard
We strive to conform to Web Content Accessibility Guidelines (WCAG) 2.0 Level AA on firstnationalfire.com.
3. Accessibility Features
- Semantic HTML structure for screen readers
- Descriptive alt text on meaningful images
- Keyboard-navigable menus, forms, and interactive components
- Sufficient colour contrast between text and background
- Resizable text without loss of content or functionality
- Responsive layouts that adapt to mobile, tablet, and desktop
- Form labels and inline validation messages
- ARIA attributes where appropriate
4. Known Limitations
Despite our best efforts, some legacy images, PDFs, or embedded third-party widgets may not yet fully meet WCAG 2.0 AA. We are actively remediating these as we update the site and aim to address all known issues on an ongoing basis.
5. Reporting an Accessibility Issue
If you encounter an accessibility barrier on our website or with our services, please contact us so we can help and improve:
- Email: info@firstnationalfire.com
- Phone: 1-844-835-3473
- Mail: 1322 Blundell Rd, Mississauga, ON L4Y 1M5
We aim to respond to accessibility feedback within five (5) business days and to provide accessible-format information on request.
6. Multi-Year Accessibility Plan
We maintain a multi-year accessibility plan outlining our strategy to prevent and remove accessibility barriers in our workplace and services. A copy is available on request by emailing info@firstnationalfire.com.
First National Fire System Ltd. (operating as First National Fire Protection)
1322 Blundell Rd, Mississauga, ON L4Y 1M5
Phone: 1-844-835-3473 · Email: info@firstnationalfire.com
HST #: 782065379 RT0001